End-to-end Dynamics 365 delivery, from first assessment to post-go-live support.
Whether you are implementing Dynamics 365 for the first time, moving off AX 2012 or keeping a live environment stable, the work below covers it.
Dynamics 365 Consulting
Fit-gap workshops with the people who run the process, a blueprint mapped to standard functionality first, and a realistic delivery roadmap before any build starts.
Delivery & Go-Live
Configuration across Finance, Supply Chain and Customer Engagement, data migration with reconciliation, UAT support and a cutover planned around your close calendar.
Support & Optimization
Incident resolution against agreed response times, performance tuning, release management for Microsoft update waves and a backlog of small improvements handled between releases.
AX 2012 to D365 Upgrade
Code analysis and remediation into extensions, data migration with historical balances intact, parallel testing and a phased cutover that keeps finance reporting unbroken.
Integrations & Data
Salesforce, e-commerce, banking and payment files, warehouse and logistics providers, built with data entities and Azure integration patterns you can audit.
Quality Assurance & Testing
Test scripts written from your real processes, regression packs that survive update waves, automation where it pays for itself and defect tracking through to closure.
Dynamics 365 Consulting
Fit-gap workshops with the people who run the process, a blueprint mapped to standard functionality first, and a realistic delivery roadmap before any build starts.
Good fit when
- You are choosing between Dynamics 365 and something else, or between partners
- A previous implementation stalled and you need an honest assessment
- You want a fixed-scope plan before committing budget
- Fit-gap workshops with process owners
- Solution blueprint, standard functionality first
- Licensing and environment planning
- Delivery roadmap with a written estimate
- Configuration across Finance, SCM and CE
- Data migration with reconciliation reports
- UAT support and cutover planning
- Hypercare through the first month-end
Delivery & Go-Live
Configuration across Finance, Supply Chain and Customer Engagement, data migration with reconciliation, UAT support and a cutover planned around your close calendar.
Good fit when
- You have a signed-off blueprint and need it built and live
- Data is coming from spreadsheets, AX 2012 or another ERP
- Your go-live date has to respect a financial close
Support & Optimization
Incident resolution against agreed response times, performance tuning, release management for Microsoft update waves and a backlog of small improvements handled between releases.
Good fit when
- Your Dynamics environment is live but nobody owns incidents
- Month-end is slow or batch jobs keep failing
- Microsoft update waves make you nervous
- Incidents against agreed response times
- Batch and performance tuning
- Release management for update waves
- Small improvements between releases
- Code analysis and remediation into extensions
- Historical balances migrated intact
- Parallel testing against the legacy system
- Phased cutover, reporting stays unbroken
AX 2012 to D365 Upgrade
Code analysis and remediation into extensions, data migration with historical balances intact, parallel testing and a phased cutover that keeps finance reporting unbroken.
Good fit when
- You are still on AX 2012 with heavy customisation
- Reporting and historical balances must survive the move
- You need a phased plan, not a big-bang weekend
Integrations & Data
Salesforce, e-commerce, banking and payment files, warehouse and logistics providers, built with data entities and Azure integration patterns you can audit.
Good fit when
- Orders, payments or shipments are re-keyed by hand
- Salesforce, Shopify or a bank file needs to talk to Dynamics
- Existing integrations fail silently and nobody notices
- Salesforce, e-commerce and logistics integrations
- Banking and payment file exchange
- Data entities and Azure integration patterns
- Error handling and reconciliation you can audit
- Test scripts from your real processes
- Regression packs for update waves
- Automation where it pays for itself
- Defect tracking through to closure
Quality Assurance & Testing
Test scripts written from your real processes, regression packs that survive update waves, automation where it pays for itself and defect tracking through to closure.
Good fit when
- Each update wave means days of manual re-testing
- Defects reach production because nobody owns regression
- You need evidence that the system works before cutover
Not sure which service fits?
Describe the situation in a few lines. We will tell you honestly whether it is a consulting, upgrade, integration or support question, and what it would take.